Singapore, considered to have the world’s best airport, isn’t resting on its laurels.
On Tuesday (Oct. 31), Changi Airport’s new terminal, its fourth, began operations. The new terminal has an annual passenger capacity of 16 million, raising the airport’s total annual capacity to 82 million. Changi, one of the world’s busiest airports, last opened a new terminal nearly a decade ago.
The new terminal is infused with plants and shrubs and offers a “contactless” experience, including automated check-in, baggage drop and immigration clearance with the help of facial scanning. “From passenger processing to the use of cleaning robots and automated guided vehicles to move bags and perform other tasks at the airside restricted areas, T4 is a huge experiment in how to run an airport with minimal staff,” said the Straits Times.